If you have a Business or Enterprise Edition, we can help move your Team Room(s) to a new account.
This article applies to:
Business Edition, Enterprise Edition
Gather the necessary information
In order to move your Team Room we will need the following information:
Your name and account email address
The name of the team room(s) you would like to migrate
The date of your next retrospective*
*We ask this so your Team Room is not moved while your team is trying to run a retrospective.
Submit the request
The Org Admin or Org Manager will need to submit the request for the Team Room migration to your organization's Account Manager at Retrium or by contacting us here. Please note that the transfer of Team Rooms will take 5-7 business days to complete.