Can I resume my subscription after I have already requested to cancel?

Once you submit a request to cancel your subscription, Retrium will schedule the account to cancel at the end of your next billing cycle. If you change your mind prior to that date and want to resume the subscription, you can do so in two ways.

Administration Tab

Org Admins can navigate to the organization homepage and click on the Administration tab. From here,  you will select Resume subscription from the drop down menu. 

Purchasing and Plans: how to resume subscription

In the Email confirming the cancelation

There is also a link you can use to resume your subscription which can be found in the body of the confirmation email you received upon canceling your subscription. 

Purchasing and Plans; resume subscription from email

🗒️  Only Org Admins are able to cancel a Retrium subscription