Retrium Help Center
Group 65
Go to Retrium
All Collections
Account Management
Account Management
Managing your account, securing your data, sub-accounts.
15 articles in this collection
Written by
Niki Kohari,
Meagan Evertson,
and
Amanda Wang
Enterprise Edition: License Management
For Enterprise Edition: Team Room plans learn how to view and manage your licenses.
Written by
Meagan Evertson
Updated over a week ago
Permissions and Roles
Written by
Niki Kohari
Updated over a week ago
How do I change my email?
Change the email you use to login to Retrium and receive notifications.
Written by
Amanda Wang
Updated over a week ago
How do I reset my password?
How to reset a password.
Written by
Niki Kohari
Updated over a week ago
How do I navigate between multiple organizations?
If you are part of several organizations, keeping track of where you are is simple.
Written by
Amanda Wang
Updated over a week ago
Team Rooms
How do I deactivate a team room?
Written by
Niki Kohari
Updated over a week ago
Can I move my team room to my new account?
How and when you can migrate your Team Room to a different account.
Written by
Amanda Wang
Updated over a week ago
Billing & Plans
Update billing information
Learn how to update your billing email, billing address, and payment information.
Written by
Amanda Wang
Updated over a week ago
Where can I find my invoices?
Do I get a receipt? How can I download my invoice?
Written by
Amanda Wang
Updated over a week ago
Purchase a subscription
How to purchase a Retrium Team Edition subscription.
Written by
Meagan Evertson
Updated this week
Pricing and plans guide
Team Edition and Enterprise Edition pricing information and FAQs.
Written by
Niki Kohari
Updated this week
What plan am I on?
Not sure if your account is Enterprise Edition or Team Edition? Find your team's plan here.
Written by
Amanda Wang
Updated over a week ago
How do I cancel my account?
Cancel or pause your subscription, or delete your account.
Written by
Niki Kohari
Updated over a week ago
What is your refund policy?
Written by
Niki Kohari
Updated over a week ago
How does my monthly invoice work?
Help understand your monthly invoice and receipt for Team Edition subscriptions.
Written by
Meagan Evertson
Updated over a week ago