How do I cancel my subscription?

 

This article covers how to cancel your account for Team Edition subscriptions. 

Did you know you can pause your subscription? Click here to find out how!

Cancel Your Subscription

By Chat

  1. In the bottom right corner of your screen, you should see a chat bubble. 
  2. Click to open the chat, select Support, then Cancel My Subscription

By Email

Send an email to support@retrium.com with the subject line "Cancel Subscription." Please include a reason for cancelation.