🗒️ This article covers how to cancel your account for Team Edition subscriptions. Only Org Admins can cancel a subscription.
📌 Did you know you can pause your subscription? Click here to find out how!
Cancel Your Subscription
- Log into Retrium and navigate to the Administration tab of your organization.
- Under Subscription, click the Cancel Subscription button.
- You will be asked to provide a reason for canceling your subscription.
- Once your subscription has been successfully canceled, you will receive a confirmation email, and the Administration tab will display the date your subscription will expire.
- You can resume or reactivate a subscription at any time.
If your Org Admin has left your organization and you need help canceling your subscription, please send an email to firstname.lastname@example.org with the subject line "Help Needed: Cancel Subscription." Please include a reason for cancelation.