How do I reset my password?

Forgot your password

  1. Navigate to

  2. Enter your Retrium email address and click to continue

  3. Click the Recover Password button

  4. Check your email and follow the instructions outlined there to create a new password

Update your password

  1. Click on your profile in the top right corner.

  2. Click Reset Password.

  3. Follow the instructions in the email to finish updating your password. 

🗒️ When you reset your password make sure it is at least eight characters long and you are using one of our supported browsers.


To make sure you receive our emails, please add to your address book. You may also want to reach out to your internal IT team to whitelist us within your company.