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Managing users via the Retrium API

Enterprise Edition organizations can request access to the Retrium API to allow for easier user management.

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💡 If you do not see the Retrium API section in your Administration tab, please contact your Account Manager or email us at success@retrium.com to enable it. Additional documentation will be provided once the API is enabled for your organization in Retrium.

Table of Contents

Retrium API

Prerequisites to utilize the Retrium API:

  • Active Retrium Enterprise Edition subscription
  • Org Admin of the organization
  • Retrium API enabled for the organization from the Administration tab

The Retrium API is based on the SCIM 2.0 specification and allows for users to be:

  • Created and added to organization (users are not automatically added to Team Rooms; role will be set as Org Member)
  • Updated (first and last name)
  • Deactivated (removed from organization)

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Okta integration


⚠️ If you added the Retrium tile to your Okta dashboard before October 1, 2022, please delete it and re-add the new Retrium tile. You will not be able to complete the implementation setup if you use the outdated Retrium integration.   

Prerequisites to utilize Retrium/Okta integration:

  • Active Retrium Enterprise Edition subscription
  • Org Admin of the organization
  • Retrium API enabled for the organization from the Administration tab
  • Okta Admin

The Retrium/Okta integration is based on the SCIM specification and allows for users to be:

  • Created and added to organization (users are not automatically added to Team Rooms; role will be set as Org Member)
  • Updated (first and last name)
  • Deactivated (removed from organization)

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