How can I update my billing information?

Org admins can update billing on the Administration tab


🗒️ Only Org Admins can access the Administration tab and make billing changes. The following information is for customers on the Team Edition only.  

📌 If you need someone from a finance team to manage your billing information, you can add them to your account as an Org Admin. As long as this Org Admin is not invited to any private Team Rooms, they will not be able to access or view the information in the Team Rooms.

Update Card Info

  1. Navigate to the Administration tab in your Retrium account.

  2. Scroll down on the Administration tab to the Payment Information box.

  3. Click the Update button to change your credit card billing information.

  4. Enter your new credit card details and click Save.

Update your Billing Email or Address

  1. Click on the field you would like to update, then click Save.